Fees and Charges

1. Fees and Charges

Charity Hive are heavily focused on transparency for its users. This includes being clear about the rights of donors, fundraisers and charities as well as communicating how we operate a subscription and setup fee free fundraising platform. Charity Hive is a trading name of Hively Limited, incorporated in England and Wales, and our registered number is 11891477.

The Charity Hive platform has no setup or monthly subscription fees. Our model is "pay as you earn", so there is a 2% fee for donations and 4% for everything else, plus a small card payment processing fee, meaning you only pay when you earn.

Charity Hive Pricing and Features

Charity Hive are proud members of the Fundraising Regulator, who provide guidance on setting up fundraising pages. To read these, please click here.

2. Hypothetical Donation

The following hypothetical donation illustrates how much is received by your organisation after the platform (2%) and payment processing fees (1.2% plus 20p). This applies to all donations (direct or via a crowdfunder/fundraising page) made via our platform:

Donation amount: £10
Charity Hive transaction fee: £0.20
Card provider fee (e.g. Stripe): £0.12 + 20p
Gift Aid amount: £2.50 (claimed back on eligible donations)
Total received by your organisation: £11.98 (including Gift Aid)

3. Hypothetical Purchase

The following hypothetical purchase illustrates how much is received by your organisation after the platform (4%) and payment processing fees (1.2% plus 20p). This applies to all non-donation payments (e.g. ticket, shop, raffle, etc) made via our platform:

Ticket price: £10
Charity Hive transaction fee: £0.40
Card provider fee (e.g. Stripe): £0.12 + 20p
Total received by your organisation: £9.28

4. Subscription costs for your organisation or fundraisers

Set up costs: £0 (FREE)
Cost per month: £0 (FREE)